Utilisation review
Resource utilisation review
A structured reading of chargeable hours, non-chargeable load, and matter allocation across a team for a named period.
Utilisation arguments inside a partnership often stall because people remember the last crisis file, not the quarter. This review takes a named stretch of the diary and sets chargeable hours beside non-chargeable commitments: supervision, business development, and duty rotas.
The pictures are deliberately quiet. We avoid traffic-light theatre. A partner should be able to see whether a dip sits in one month, one court listing, or one person carrying parental leave cover.
The findings meeting is for the people who allocate work. We do not present to the whole firm unless asked.
How this work is delivered
- Who it is for
- Managing partners and chambers directors who suspect the diary is full while utilisation still misses the figure agreed at the last partners' meeting.
- What you leave with
- A written review with accompanying charts covering the named period, plus a short list of allocation questions for the next staffing conversation.
- Scope
- One team or chambers, one quarter or one financial year.
- Provider
- Desktop Craftline
- Process
- Scope, export, review, findings meeting.
- Duration
- Three to five weeks.
- Where
- Grays or the client's offices.
- Preparation
- Agree the period and the hour codes that count as chargeable in this firm.
- Limits
- We report what the time records show; we do not correct individual entries.
- Fees
- Day-rate plus a fixed writing fee. Quoted after the scoping call.
- Next step
- Send the period you want examined and the size of the team.
Included
- Period definition
- Hour-type breakdown
- Matter allocation pictures
- A findings meeting
Not included
- HR decisions
- Pay recommendations
- Software licences