Lammas Street, Grays · legal matter pictures
The live book, drawn so a Monday meeting can actually see it
Desktop Craftline sits with practice managers and partners, takes the time-recording export you already run, and returns a small set of matter tracking and utilisation pictures. No new system. A pack, a legend, and a briefing.
Request a matter pictureFlagship programme
Matter tracking visualisation for a named team
Partners already know their own files. What they lack is a shared picture of ageing, live load, and who is carrying the heavy list. We agree the questions first, draw from a coded export, and present eight to twelve charts with captions written in sentences.
The programme does not replace the practice-management product. It does not host a live screen. It ends when the partnership can read the same views without us in the chair — or when they ask us to redraw them each month.
Also from this desk
Related work for the same records
-
Resource utilisation review
A structured reading of chargeable hours, non-chargeable load, and matter allocation across a team for a named period.
-
Partner briefing packs
A one-off set of charts and captions for an away-day, AGM, or board paper on caseload and hours.
-
Monthly matter pictures
A recurring, human-prepared set of the same views each month, drawn from the firm's latest export.
-
Docket and diary summaries
Visual summaries of court lists, hearing clusters, and the fee-earners attached to them for litigation and crime teams.
From a practice manager
We had the ageing in a spreadsheet that only two people understood. After the programme, the Monday meeting used the same eight pictures and stopped arguing about which column meant 'waiting on client'. I still think the first draft had two charts too many; we cut them and the pack got quieter, which was better.
A first conversation
What happens after you write
We reply within two working days with a short scoping note: which practice group, how many fee-earners, and whether names must stay coded. If the work looks like a fit, we book a conversation. If it does not — for example if you need advocacy, or a product to log time — we say so.
Visits take place at 70 Lammas Street, Grays, RM17 5ET, United Kingdom, or at your offices when the briefing is the point of the day.
Questions we hear in Grays
Do you install anything on our machines?
No. We work from an export you already generate, plus conversations with the people who understand the codes. The deliverable is a pack and a briefing, not a login.
Can client names stay off the charts?
Yes. Many firms send a coded matter list. We never need privileged notes, only status, dates, hours, and the fields you agree in the scoping note.
How far do you travel from Grays?
Briefings are straightforward across Essex, Kent, and London. Further afield is possible; travel is itemised on the quote rather than hidden in the programme fee.
What if our time records are messy?
Then the pack will say so. We can still picture what is there, and we will write which questions the export cannot answer. We do not clean individual time sheets.
Field notes