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Terms of engagement

These terms apply when you ask Desktop Craftline to prepare matter pictures, utilisation reviews, briefing packs, monthly redraws, or docket summaries. They sit alongside any scoping note we send you.

Acceptance

A scoping note, once you confirm in writing (including email), forms the contract together with these terms. If you continue to send exports or attend a briefing after receiving the note, that also counts as acceptance. If anything in a later email conflicts with the scoping note, the note wins unless we both sign a short amendment.

The work

We provide professional drawing, captioning, and briefing services for legal matter tracking and resource utilisation pictures. We do not act as solicitors, barristers, or licensed conveyancers. Nothing we produce is legal advice on a client matter. You remain responsible for the accuracy of the records you export and for your own partnership decisions.

Your materials

You warrant that you have the right to send us the export and that it does not include privileged material we have asked you to withhold. You must not send original client files to Lammas Street. Coded identifiers are preferred.

Intellectual property

The finished pack, once the invoice for that pack is paid, may be used inside your firm or department for internal management, including reprinting for a partners’ meeting. You may not sell the pack, present it as your own design product, or use the charts in a public marketing brochure without written consent. Our working drafts, unused chart attempts, and codebook templates remain ours. We may describe the engagement in general terms in our own materials without naming your clients.

Confidentiality

We keep exports and drafts confidential and delete working copies within twelve months after the final briefing unless a monthly arrangement is still running. Court-ordered disclosure is an exception we would tell you about unless barred from doing so.

Liability

We are liable for death or personal injury caused by negligence, and for fraud, to the extent the law of the United Kingdom does not allow those liabilities to be limited. For other loss, our aggregate liability under an engagement is limited to the fees paid for that engagement. We are not liable for lost profit, lost partnership drawings, or decisions you take after reading a pack. The pictures show what the export showed on the freeze date.

Fees and late payment

Fees are as quoted. Deposits are described on the rates page and in the scoping note. We may pause monthly redraws if an invoice is more than fourteen days overdue.

Governing law

These terms, and any dispute or claim arising from them or from the work, are governed by the law of England and Wales as applicable in the United Kingdom. The courts of England and Wales have exclusive jurisdiction, except that we may seek injunctive relief in another forum to protect confidential material.

Contact

Desktop Craftline, 70 Lammas Street, Grays, RM17 5ET, United Kingdom. 07946173086. hello@desktop-craftline.click.

Desktop Craftline

Matter tracking pictures and resource utilisation views for legal teams, drawn by hand from the records you already keep.

Visit

70 Lammas Street, Grays, RM17 5ET, United Kingdom

07946173086

hello@desktop-craftline.click

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© 2026 Desktop Craftline. Work from Grays for legal matter tracking and resource utilisation pictures.

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